Is Capital.com Safe and Regulated by FCA and CySEC?

Yes—Capital.com is authorised and regulated by the UK's Financial Conduct Authority (FCA) under register number 793714, and by the Cyprus Securities and Exchange Commission (CySEC). It also holds licences from ASIC in Australia and the FSCA in South Africa, making it a multi-jurisdiction regulated CFD broker rather than an offshore operation.

What FCA and CySEC regulation actually cover

FCA regulation (UK)

The FCA licence (register no. 793714) applies to Capital Com (UK) Limited. In practice this means the firm must keep client money in segregated accounts separate from its own operational funds, adhere to MiFID II conduct rules, and report financial data regularly. If the firm fails, client funds are ring-fenced and not treated as company assets. The FCA also requires negative balance protection for retail traders, so you cannot lose more than your account balance on a single trade.

CySEC regulation (EU/EEA)

CySEC regulates Capital Com SV Investments Limited under licence number 319/17. This passport allows the broker to offer services across the EU/EEA under MiFID II. CySEC enforces similar client fund segregation, capital adequacy, and best execution requirements. For European clients, the CySEC entity is typically the one servicing the account, so EU consumer protection rules apply.

ASIC and FSCA coverage

Beyond the UK and EU, Capital.com is licensed by ASIC (Australia) and the FSCA (South Africa). This matters if you are trading from those regions: your account falls under the local regulator's complaint and compensation framework rather than being routed offshore. For a broader look at how the platform handles safety, withdrawals, and support across regions, see Is Capital.com Safe? Regulation, Withdrawals & Support.

How to verify the regulation yourself

Don't just take a broker's word for it—anyone can paste a logo on a website. To confirm Capital.com's FCA authorisation, go to the official FCA Financial Services Register and search "Capital Com" or enter register number 793714. For CySEC, search the CySEC licensee list for "Capital Com SV Investments Limited" or licence 319/17. The register entries show the firm's legal name, permitted activities, and any restrictions. If a broker's name or number doesn't match the official register, that's a red flag regardless of how professional the site looks.

What regulation does and doesn't protect you from

Regulation protects your funds from broker insolvency and sets conduct standards, but it does not protect you from market losses. CFDs are leveraged products; the majority of retail trader accounts lose money. FCA and CySEC rules require brokers to display this risk warning and to offer negative balance protection at the retail level, but they cannot make trading profitable. If you want to understand how CFD trading differs from other short-term strategies, CFD vs Day Trading: What Is the Difference breaks it down.

Live human support as a safety feature

A regulated broker should also be reachable when something goes wrong. Capital.com offers 24/7 live customer support via phone, email, live chat, and WhatsApp—staffed by human agents, not just a chatbot. If you hit an execution issue or a withdrawal delay, being able to speak to a real person matters. For specifics on reaching them, see How to contact Capital.com live customer support.

Who this suits and who it doesn't

If you are a retail trader in the UK, EU, Australia, or South Africa and want a CFD broker that falls under a top-tier regulator with client fund segregation and negative balance protection, Capital.com fits that profile. If you are a US resident, CFD trading is generally not permitted for retail clients under US law, so this platform is not an option for you—see Are CFD Brokers Allowed in the USA? for the legal context. Regulation is a baseline, not a guarantee of returns; treat it as one factor in your due diligence.

If you'd like to try the platform, you can download the Trading app by Capital·com from your device's app store.

Trading app by Capital·com

⬇ Get it on Google Play

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