Capital.com FAQ: Key Facts and Answers

What Is Capital.com and What Can You Trade on It?

Capital.com is a globally regulated CFD broker that gives you access to over 5,000 markets — including gold, major indices, forex pairs, and thousands of CFD stocks — all within a single app. You can learn more about the platform's broader identity on our What is Capital.com? page. The platform is designed for traders who want professional-grade tools without juggling multiple accounts across different brokers.

Markets Available

The core offering spans CFDs on commodities (gold, silver, oil), global stock indices (US 500, UK 100, Germany 40), major and minor forex pairs, and a large catalogue of individual CFD stocks from US, UK, and European exchanges. When a company goes public, Capital.com aims to add the new IPO stock to its tradable list shortly after listing — so you are not stuck waiting weeks while other platforms catch up.

Regulation and Safety

Capital.com operates under multiple regulatory frameworks across different jurisdictions. This is a structural fact worth noting: a broker regulated by more than one authority is subject to overlapping compliance requirements, which generally means stricter client fund segregation and reporting standards. For a deeper look at what to watch out for with CFD brokers generally — including the less obvious pitfalls — see our piece on the dark side of CFD brokers.

How Transparent Are the Fees and Spreads?

One of the most frequent complaints about CFD brokers is hidden costs — you place a trade, and only at settlement do you discover an overnight funding charge or a wider-than-expected spread. Capital.com addresses this by displaying the full spread and overnight funding cost on the order screen before you confirm the trade. You see the numbers upfront, not after the fact.

For a broader comparison of how different brokers handle spreads and hidden fees, our CFD broker spreads comparison breaks down what to look for.

Deposits and Withdrawals

Capital.com supports multiple mainstream payment methods and does not charge fees for deposits or withdrawals. That said, your payment provider (bank, card issuer, or e-wallet) may apply its own conversion or transfer fees — those are outside the broker's control.

Can I Use TradingView, MT4, or MT5 With Capital.com?

Yes. Capital.com integrates directly with TradingView, MetaTrader 4 (MT4), and MetaTrader 5 (MT5), so you can run your technical analysis and execute trades without switching between applications. The mobile app includes over 100 built-in technical indicators and advanced drawing tools, which matters if you have ever tried to do proper charting on a phone with a basic broker app and found the tools lacking.

This integration means your charts, indicators, and order execution live under one infrastructure.

Does Capital.com Have AI Tools for Trading?

The app includes an AI-powered search function that can locate specific markets, app features, and FAQ answers within seconds — useful when you are trying to find a particular stock or setting without scrolling through menus. Beyond search, the AI also provides behavioural bias detection: it analyses your trading patterns and flags tendencies that may be hurting your performance, such as overtrading or holding losing positions too long.

It is important to be clear about what this AI does and does not do. It is not an autonomous trading bot that places trades for you. It is a decision-support layer — search, navigation, and self-analysis — designed to help you make better-informed choices. If you are specifically interested in the bias-reduction feature, our page on how Capital.com's AI trade assistant works goes into more detail.

What Customer Support Can I Expect?

Capital.com provides 24/7 live human support through four channels: phone, email, in-app live chat, and WhatsApp. There is no chatbot-only tier where you get stuck in a loop before reaching a person. If you encounter a platform issue or a question about your account at 2 AM on a Sunday, you can reach a support agent directly.

Is There a Tool for Reviewing My Past Trades?

Yes. Capital.com includes a Performance Analytics feature that lets you review each closed position — entry point, exit point, position size, and whether those decisions were optimal given the market context at the time. This is the kind of systematic post-trade review that disciplined traders rely on but that most mobile broker apps do not offer natively.

How Does Capital.com Compare to Other CFD Brokers?

If you are weighing Capital.com against alternatives like eToro or Plus500, the main differentiators are the TradingView/MT4/MT5 integration depth, the AI bias-detection tool, and the upfront fee transparency. eToro leans heavily into social and copy trading, while Plus500 is known for a streamlined but more basic interface.

When Capital.com Might Not Be the Best Fit

If your primary goal is copy trading or social investing, a platform built around those features may suit you better. Similarly, if you only trade occasionally with very small positions and do not need advanced charting or AI analytics, a simpler app with fewer features could be less overwhelming. Our guide on how to choose a CFD trading app walks through the decision criteria.

Who Should Use the Trading App by Capital·com?

The Trading app by Capital·com is best suited for active CFD traders who want professional charting tools on their phone, transparent fee structures, and AI-assisted self-analysis — all in one regulated environment. It is less ideal for passive investors or those looking for a pure copy-trading experience. If those features align with how you trade, you can download the Trading app by Capital·com from your device's app store.

Trading app by Capital·com

⬇ Get it on Google Play

Source: Google Play ↗

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